With the growth of tourism on the islands, and an established local presence as hotel and bar, there was a natural inclination to provide travellers with help and information, and thus Thermessa Viaggi was established to furnish all manner of useful services, from organizing travel from far-flung places to ensuring a bunch of fresh roses arrived on time for a special occasion. Whilst the internet has made travellers more independent, the agency still serves as a point of reference for visitors, principally as exclusive agent on the island for Liberty Lines, the fast ferry company. Additionally, the agency provides ticketing services for SNAV, a ferry service connecting the islands to mainland Italy, and can help travellers organize and book a travel itinerary with trains, buses and hire cars.